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Physical Facility (Brand: TanCustom)
2nd Floor, No. 5 Longjing Road, Guanjingtou Village, Fenggang Town, Dongguan City, Guangdong Province, China
TanCustom OEM/ODM Manufacturing
Support & FAQ
Everything you need to know about partnering with TanCustom for your leather manufacturing needs.
For custom OEM/ODM orders, our standard MOQ is 100-300 pieces per style/color, depending on the complexity and materials. For ready-to-ship (RTS) or lightly customized items (like debossed logos on existing designs), the MOQ can be as low as 50 pieces.
Yes, absolutely. We highly recommend prototyping. Once the design details and materials are confirmed, we will create a physical sample for your approval. Sample costs are usually credited towards your bulk order if it exceeds 500 pieces.
Sample making typically takes 7-14 days. Mass production lead time is usually 30-45 days after sample approval and receipt of deposit, depending on the order size and material availability.
We source a wide variety of premium leathers, including full-grain, top-grain, vegan/PU leather, recycled leather, and specialty finishes (Saffiano, pebbled, croc-embossed). We can also source custom materials based on your requirements.
Yes, we prioritize sustainability and safety. We work with tanneries that are LWG (Leather Working Group) certified and ensure our materials comply with EU REACH and US California Proposition 65 standards. We also offer PFAS-free options.
Our ISO 9001 certified facility employs a rigorous 4-step QC process: raw material inspection, in-line production checks, final product inspection, and pre-shipment packaging verification.
Our standard terms for new clients are 30% T/T deposit before production, and the remaining 70% balance before shipment after passing QC inspection.
Yes, we work with reliable freight forwarders to offer air, sea, and express (DHL/FedEx) shipping globally. We can quote you under EXW, FOB, or DDP terms depending on your preference.